Shipping policy

 

In-stock Product Orders

The UPS Shipping map below shows the estimated transit times for our Free shipping option.  Transit time does not account for order processing and fulfillment.  Orders are typically fulfilled and shipped the following day (e.g. order placed on a Monday are shipped Tuesday).

 

Custom Putting Mat Orders

Custom putting mat orders are subject to shipping fees. All custom putting mat orders are handled on a consultative basis.  The above shipping estimates do not apply to custom orders.

 

International (Non-US) Orders

Please be aware that international (non-US) orders do not qualify for free shipping. For orders outside the United States, you are responsible for paying shipping costs and any customs or import fees required by your country. These fees vary based on your location and the value of the products.

Our team can compute duties and taxes for certain countries. If you notice that you are not being charged for duties or taxes during checkout, we recommend contacting our Customer Support team at info@primeputt.com prior to placing your international order to discuss shipping options, estimated costs, and any additional fees that may apply. Our team will gladly assist you in providing the necessary information and guidance to ensure a smooth delivery process.

Please note that any delays, damages, or losses caused by customs or international shipping carriers are beyond our control. We appreciate your understanding in these matters and are here to address any questions or concerns you may have regarding international shipping and associated fees.